Social
Financial Services for Sustainable Living
Products and Services that Meet the Needs of Customers and Society
TISCO Group aims to create products and services that truly meet the needs of customers and wider society by collaborating with the country’s leading partner organizations to innovate and offer appropriate financial products and services that are fitting, worthwhile, and able to create better life opportunities for customers. TISCO Group encourages employees to serve as the frontline to hear customers out and develop an in-depth understanding about them with empathy, which is part of the organization’s values, as we aim to become customers’ financial lifetime partner, standing beside them throughout every moment in life. In addition, TISCO Group operates business with an awareness of responsible financial services continuously, supporting the government’s policies in resolving the problem of excessively high household debts (Responsible Lending Directive: RLD) by provide financial knowledge to communities and granting loans with consideration to the benefits and fairness of customers to push for non-formal debts to re-enter the system.
Creating Opportunities to Access Financial Products and Services
One of TISCO Group’s goals is to take part in enhancing the economy of remote, non-urban communities and to provide them with comprehensive access to financial services through our branches, websites and online or mobile banking applications. We aim to develop financial products and service channels for those in the underserved group to gain access to reasonable interest rates that match their debt service capability as well as to working capital for business and personal use during emergencies through Somwang Ngern Sang Dai, brand of Hi-Way Company Limited, our subsidiary. Somwang’s branch expansion not only opens up access to capital resources for small operators but it also promotes local employment, local procurement and the use of local resources, which effectively drives the local economy.
Financial Literacy to Promote Financial Discipline in Society
TISCO Group believes that life opportunities can be created and that creating a “sustainable future” starts with good financial planning. Thus, we have continuously supported and transferred financial knowledge to people in various groups with the goal of seeing Thai people have a better quality of life through seminars and activities related to financial literacy both online and offline, Especially the youth, who will be the foundation for the growth of Thai society and economy in the future. In 2023, TISCO Group provided financial literacy to customers, employees, and the general public, totaling more than 1 million people.
Creating an Organization of Happiness
TISCO Group aims to create a “organization of happiness,” emphasizing on employee relationships, knowledge development, creating opportunities for career growth, providing a good working environment, and instilling corporate values. TISCO Group believes that human resources are the most important resource. When employees are happy at work, they can pass that happiness on to the outside society. To this end, we have formulated a comprehensive human resources policy that applies to all companies within the group, ensuring uniform standards in employee care. This policy includes the development of knowledge and skills to enhance proficiency, appropriate remuneration and welfare, maintaining occupational health and safety, and promoting a positive working environment, all while adhering to our corporate values.
